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121 Dog Training Service

  • All customers are for the purpose of these terms and conditions and the contract between them and Dog Training Northampton referred to as the “client”
  • The intellectual property rights in Dog Training Northampton’s programmes will at all times be the property of Dog Training Northampton. In the event of those intellectual property rights being shared with others, the client indemnifies Dog Training Northampton for any costs, losses and expenses that Dog Training Northampton may suffer as a consequence of that breach.
  • Dog Training Northampton confirms that the Contract between Dog Training Northampton and the client has taken place within England and Wales. The acceptance of payment is in accordance with and is deemed to be accepted within England and Wales. The agreement should be subject to and construed in accordance with English law and Chris Rose and the client hereby agree that any dispute arising in connection with this agreement shall be subject to exclusive jurisdiction of the English Courts.
  • The clients’ access rights to Dog Training Northampton’s training techniques, theories are personal to the client. In the event of Dog Training Northampton becoming aware of the client sharing dog training techniques with anyone else, the client would be liable to Dog Training Northampton for the equivalent of the appropriate relevant fee then payable for each person that access details has been supplied to by that client.
  • The client will receive ongoing support after the initial consultation only if the client provides a follow up report within 2 weeks from the initial consultation. Otherwise ongoing support supplied in emails, over the phone, text or messages or any other media will be withdrawn from `Dog Training Northampton (Chris Rose)` Further advice will only be provided after another fee for a 121 service or by a fee for a follow service.
  • Dog Training Northampton (Chris Rose) has the right to change, cancel or withdraw any appointment made between the `client` and `Dog Training Northampton (Chris Rose)` And without any prior notice. However `Chris Rose` of `Dog Training Northampton will make every effort to provide a reasonable notice for cancellation of a 121 dog training service. `Chris Rose` cannot be held accountable for any loss to the client for any cancellation of the 121 service.
  • Until a deposit has been received by the client for a 121 service then no appointment will be arranged for the service of a 121. It is also the client’s responsibility to confirm payment to `Dog Training Northampton` in writing either by email, text or other social media messaging service used by `Chris Rose` that a deposit has been paid.
  • Deposit for 121 dog training are non-refundable should the client decide not to want to hire the services of `Dog Training Northampton (Chris Rose) or unable to, through illness, physical injury or change of mind.
  • It is the responsibility of the client to put the dog training programmes into effect. Dog Training Northampton does not have an input into the programmes being put into practice after the 121 service. One to one training will attract costs which will be agreed between Dog Training Northampton and the client at the time of them agreeing the extent of the one to one training that will be provided (if applicable) by Dog Training Northampton.
  • Dog Training Northampton does not accept any responsibility or liability if the training programme does not work on the clients’ dog. If any liability is placed on Dog Training Northampton, its liability will be limited to the consultation fee paid by the client.
  • During the 121 dog training service, the client should seek permission from `Chris Rose` in writing to seek permission to use photography, video or recording of sound for personal use only to aide with the `clients` dogs training.

Dog / Puppy Training Classes / Events

  • Until payment has been received by the client for the specific class or event, the `client` will not be entitled to attend such class or event. It is also the client’s responsibility to confirm payment to `Dog Training Northampton` in writing either by email, text or other social media messaging service used by `Chris Rose` that a deposit or full payment has been paid.
  • Dog Training Northampton cannot facilitate the client to attend other dog or puppy classes for missing out on classes that the client signed up for under the same payment. If the client wishes to access training classes missed then the client will be required to enrol and pay separately for the specific course.
  • Dog Training Northampton is the professional training arm of the Dog Training Northampton, a Company registered in England under Company Number (registration in process) based at its registered office at 36 Friars Crescent, Delapre, Northampton, NN4 8QA
  • It is the responsibility of the client to put the dog training programmes into effect. Dog Training Northampton does not have an input into the programmes being put into practice after dog or puppy classes including events. One to one training will attract costs which will be agreed between Dog Training Northampton and the client at the time of them agreeing the extent of the one to one training that will be provided (if applicable) by Dog Training Northampton.
  • During dog and puppy and puppy classes including events, the client should seek permission from `Chris Rose` in writing to seek permission to use photography, video or recording of sound.
  • Dog Training Northampton confirms that the Contract between Dog Training Northampton and the client has taken place within England and Wales. The acceptance of payment is in accordance with and is deemed to be accepted within England and Wales. The agreement should be subject to and construed in accordance with English law and Chris Rose and the client hereby agree that any dispute arising in connection with this agreement shall be subject to exclusive jurisdiction of the English Courts.
  • Dog Training Northampton (Chris Rose) has the right to change, cancel or withdraw any event or class going ahead for reasons of illness, or for other reasons out of the control of `Dog Training Northampton. However `Chris Rose` of `Dog Training Northampton will make every effort to provide a reasonable notice for cancellation of any specific class or event. `Chris Rose` cannot be held accountable for any loss to the client for any cancellation of any classes or events not going ahead.

Complaints and Social Media

  • If the `client` or `member` has any complaints about the services that has been undertaken for dog and puppy training. Then the `client` or `member` should contact directly `Dog Training Northampton` Chris Rose first. No complaints should be published to any social media without the consent of Dog training Northampton or Chris Rose. Any client or member failing to adhere to this will be liable for law action.

Privacy Policy

Chris Rose operates dogtrainingnorthampton.co.uk, which provides dog and puppy training services and classes. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our services. If you choose to use our service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used to identify you and for providing and improving our services. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Information Storage

We store your data on secure servers in the European Economic Area (EEA) using compliant third party encryption methods. Emails sent to Gmail containing your data are encrypted at rest.

Log Data

We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

Dog Training Services

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our dog training service;
  • To provide dog training services on our behalf;
  • To perform dog training services; or
  • To assist us in analyzing how our training service is used.

We want to inform our dog training customers that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Data Protection Officer

Chris Rose operates as both a data controller, and a data processor.

Our data protection officer is;

  • Chris Rose. Dog Training Northampton, <your address here>

 

Your Rights

You have the right to be informed about the collection and use of your data which is outlined in the policy.

  1. You have the right to access the personal data that we hold on you*.
  2. You have the right to rectification of the personal data we hold on you, or to complete any information that is incomplete*.
  3. You have the right to have your personal data erased*.
  4. You have right to data portability (move, copy or transfer data), allowing you to obtain and reuse your personal data across different services*.
  5. You have the right to object to us processing your personal data in certain circumstances*.

* You can contact us here to request this information. If you believe that any of the information we hold about you is incorrect, please get in touch so that we can put that right.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Version 1.1. Updated 3 August 2018